Privacy Policy

1. Overview

This Privacy Policy describes how LastBite, Inc. (“LastBite,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information of users (“you,” “your,” or “user”) who interact with our services, including our website, mobile application, and any other products or services that reference or link to this Privacy Policy (collectively, the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our Service immediately.

We are committed to protecting your privacy and safeguarding your personal data. Please read this Privacy Policy carefully to understand our practices.

2. Information We Collect

We collect different types of information from you, which may include:

• Personal Identifiers: Name, email address, phone number, billing address, and other contact information.
• Account Credentials: Username, password, and other authentication details you provide when you create an account on our Service.
• Payment Information: Credit or debit card details, transaction history, and other financial data required to process payments or issue refunds.
• Device & Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, and access times to help us analyze usage patterns and improve our Service.
• Location Information: Geo-location data when you enable location services on your device to find relevant deals or store locations near you.
• Communication Data: Messages or other information you submit in inquiries, chats, feedback, or customer support.
• Cookies & Similar Technologies: We use cookies and similar tracking tools to personalize your experience and gather analytics on our site usage.

3. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To provide, maintain, and improve our Service’s functionality, including processing your orders, payments, and account management.
• Communication: To send you transactional or administrative communications such as updates, security alerts, and technical notices.
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance regarding your use of our Service.
• Analytics & Personalization: To analyze user behavior, tailor content, and enhance user experience based on your preferences.
• Marketing & Promotions: To send you promotional materials, newsletters, or special offers, only if you have opted in to receive them. You may opt out at any time.
• Legal & Security: To comply with applicable laws and regulations, detect fraud, and protect our rights and the safety of others.

4. Cookies & Tracking Technologies

We and our partners use various technologies to collect information when you access or use our Service, including sending cookies to your device and using web beacons or similar tracking mechanisms.

• Cookies: Small files stored on your browser or device that help us recognize you, remember your preferences, and monitor site usage.
• Analytics Tools: We may use third-party analytics services such as Google Analytics to understand how users interact with our Service.
• Advertising Partners: Our Service may occasionally partner with third-party advertisers who use cookies or similar tools to deliver targeted ads.

You can modify your browser settings to refuse or disable cookies; however, this may limit certain functionalities of our Service.

5. Sharing & Disclosure

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: We employ third-party companies or individuals to facilitate our Service, such as payment processors, cloud hosting providers, and analytics services.
• Business Transactions: In connection with any merger, sale, financing, or acquisition of all or part of our business by another entity, your information may be transferred.
• Legal Obligations: We may disclose your information to comply with the law, enforce our terms, or protect the rights, property, or safety of us, our users, or others.
• With Consent: We will share information with your explicit permission for any other purpose not listed above.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence retention periods include:

• Legal or regulatory requirements
• Dispute resolution and enforcement of agreements
• Preserving business and financial records
• Maintaining accurate account and transaction history

After these periods expire, we will securely delete or anonymize your information in accordance with applicable laws.

7. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights over your personal information, such as:

• Access & Correction: You can access and request updates to your personal information through your account settings, or by contacting us directly.
• Deletion & Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing: You can opt out of marketing emails at any time via the unsubscribe link in our emails.
• Object or Restrict Processing: Under certain circumstances, you may object to or request that we limit the processing of your personal information.
• Data Portability: You may have the right to request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us using the information in the “Contact Us” section. We will respond to your request as soon as reasonably possible, in accordance with applicable law.

8. International Transfers

Your personal information may be transferred to, and maintained on, computers located outside of your state or country, where data protection laws may differ from those in your jurisdiction. We will take steps to ensure that adequate privacy and security measures are in place, in accordance with applicable laws, before transferring your data.

By using our Service and submitting your information, you consent to such transfers and processing in accordance with this Privacy Policy.

9. Children’s Privacy

Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. We will promptly take steps to remove such information from our systems.

If you are under 13, do not use or provide any information on our website, make any purchases through our Service, or engage with any features that request personal information.

10. Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that sends a signal to websites visited, indicating your DNT preference setting. Currently, there is no industry standard that governs how websites should respond to DNT signals. As such, we do not respond to browser-based DNT signals at this time.

We will review and may update our DNT policy if standards for internet privacy evolve.

11. Security Measures

We employ administrative, technical, and physical safeguards designed to protect your information against unauthorized access, theft, and misuse. These safeguards include:

• Encryption: Sensitive data is encrypted during transfer via Secure Socket Layer (SSL) or Transport Layer Security (TLS).
• Access Controls: Only authorized employees with a need-to-know basis can access your personal information.
• Security Monitoring: We continuously monitor our systems for potential vulnerabilities and attacks.
• Regular Audits: We conduct periodic reviews of our data collection, storage, and processing practices.

Although we strive to use the highest level of safeguards, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security, but we will notify you and the relevant regulatory authorities in the event of a data breach, where required by law.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the top of this page.

Your continued use of our Service after any modifications to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@lastbite.com
• Phone: +1 (234) 567-8901
• Address: LastBite, Inc., 123 Food Rescue Lane, Culinary City, Country

We will make every effort to address your inquiry in a timely and professional manner.